0900 - 0905 Salon 1-4	Opening Remarks Nancy Valiente, Managing Director, South China Morning Post Publishers Ltd
0905 - 0940 Salon 1-4	Overview of Talent Shortage in China Stella Hou, General Manager, Hewitt Associates Hong Kong Download presentation
0940 - 1020 Salon 1-4	Keynote 1 - Hong Kong CEO Address: What it takes to continue being THE BEST? How we attract and retain our Ladies and Gentlemen to stay THE BEST Panelists Mark Lettenbichler, Vice President & Area General Manager, The Ritz-Carlton, Hong Kong Debbie Bailey, Assistant Director of Housekeeping, The Ritz-Carlton, Hong Kong Kerri Lai, Ritz-Carlton Club Supervisor, The Ritz-Carlton, Hong Kong Dorothy Lam, Sales Manager, The Ritz-Carlton, Hong Kong Moderator Tony Dickel, CEO, MRI China Group
1020 - 1050	Coffee Break
1050 - 1200 Salon 1-4	CEO Panel from The Best with Q&A: Does it pay to be THE BEST? How THE BEST are facing The Talent Challenge Panelists Winne Lau, Managing Director, Pret A Manger (Hong Kong) Limited Download presentation Kathryn Shih, Chief Executive, UBS AG Download presentation Quincy Wong, CEO, Convoy Financial Services Ltd Download presentation Moderator Stephen Barrow, Head of Hewitt's Leadership Consulting Practice in Asia Pacific, Hewitt Associates
1200 - 1240 Salon 1-4	Keynote 2 - Greater China CEO Address Darwin Lewis, CEO, Shanghai Johnson Co., Ltd Download presentation
1240 - 1400 Salon 5-6	Luncheon
1400 - 1500	Concurrent Breakout Sessions with heads of HR and CEOs
Salon 1-4	1) Talent Management 101: Florence Chow, Vice President Human Resources East Asia, American Express Download presentation
Aberdeen	2) Corporate Social Responsibility 101: Shalini Mahtani, Founder & CEO, Community Business Download presentation
Queensway & Victoria	3) Intellectual Capital and Quality: Eva Lo, Director, Knowledge Management, Langham Place Hotel, Mongkok, Hong Kong Download presentation
Salon 5-6	4) Rewards and Recognition 101: Elsie Hui, Head of Human Resources, North Asia, Jones Lang LaSalle Management Services Ltd Charles Chan, Associate Director, Human Resources, Jones Lang LaSalle Management Services Ltd
1500 - 1520	Coffee Break
1520 - 1600 Salon 1-4	CEO Speaker - McDonalds Restaurants Hong Kong Joseph Lau, Managing Director, McDonald's Restaurants (Hong Kong) Limited Download presentation - part 1 Download presentation - part 2 Download presentation - part 3
1600 - 1640 Salon 1-4	Closing Plenary - Greater China CEO Address PC Loh, Vice President and Managing Director, Spansion (China) Limited Download presentation
1640 - 1700 Salon 1-4	Closing Remarks Vincent Gauthier, Managing Consultant, Hewitt Associates
Note: Organiser reserves the right to make alternations to the programme due to unexpected changes in travel commitments or the schedule of speakers.